The Supportive: You Don’t Need a Help Desk https://t.co/OYwpbQ2FFK #cutomerservice https://t.co/JL3e43K07S

On June 16, 2017 By PCN AnswersIn customer experience, customer service, phone tips

The Supportive: You Don’t Need a Help Desk https://t.co/OYwpbQ2FFK #cutomerservice pic.twitter.com/JL3e43K07S

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PCN Answers

At PCN, we know that you trust your customers to us. We take that responsibility very seriously, and that is what drives us to provide world class customer service. How do we do that? It’s simple really. We hire great operators, provide them with excellent training, and then retain them by treating them well. We know that when you are dealing with front-line customer service like we are, a happy employee is not only good for us, it is good for our clients too.

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